How to Obtain Help from Our Web Site
At Digital Mouse Designs we feel our clients help make us what we are. If it weren't for you, we would not be where we are today and for that we're so very grateful.
We want you to feel comfortable visiting our site and to be able to obtain the help you need as simply as possible. This section of our web site is dedicated to doing just that.
Before contacting us, we ask that you first review the Client Self Help Links available from this page. This is most often the quickest way to get help. You may find what you need to solve your issue is already available. You'll find answers to the most frequently asked questions regarding account administration. We try to keep this as up to date as possible and will add to it should we find customers are asking for something that's not listed.
If you do not find what you need, then please do contact us. We will do our best to see to it that your issue is resolved to your satisfaction.
We do suggest that you save this page to your bookmarks or Favorites for easy future reference!
Client Self Help Links
- About the Hosting Account Control Panel
- CGI Files
- Domain Names, Transfers & DNS Nameservers
- FTP Configuration & File Uploading
- IP Addresses
- Leave Mail on Server Setting
- Managing Your Control Panel - * Flash Tutorials
- Transferring a Live Site to a New Host
- Setting Up Your Email Program
- SSL Certificates & Security Issues
- Uploading Files via the Control Panel
- Viewing Your Site in a Browser
- Web Mail
* The Tutorials for Managing your Plesk control panel are in Flash format. The link to them (above) will direct you to the SWSoft web site where you may select from an impressive list of hosting control panel features.
Because a tutorial is available for a control panel feature, does not guarantee the option is available in every hosting plan.
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by Digital Mouse Designs formerly PBC Web Design — Watertown, Wisconsin
Web Design, Web Hosting and Search Engine Optimization Services since 1996
